Current as of 20 Jan 2025
Privacy Policy
Your privacy is important to us at Finance Hub. We respect your privacy regarding any information we may collect from you across our website.
Your privacy is important to us at Finance Hub. We respect your privacy regarding any information we may collect from you across our website.
Privacy Commitment
We understand that as a user of the Finance Hub website, you are concerned about your privacy, confidentiality and security of your personal information. Finance Hub, as a reputable financier, recognizes that the protection and privacy of information is an integral part of our customer’s trust in our business.
This Privacy Policy and any related Security and Privacy Statements apply to the Finance Hub website. We may use the term, “website”, “our website” or the “Finance Hub Portal” interchangeably in this Privacy Policy.
We ensure that we comply with required data security standards through regular audits and assessments of our security practices.
Our Privacy Policy describes the type of information that are collected and recorded under our domain and how we use it. It may also apply to services offered by Finance Hub on websites hosted by third parties.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.
User Log
Finance Hub, through its website capability, will maintain a system-configured user log for users visiting the website. The information collected by log files includes the internet protocol (IP) addresses, browser type, internet service provider (ISP), date of visit, time of visit, pages visited, exiting page and the number of clicks.
The logs are not related to any information that is personally identifiable. The purpose of the information from the user logs is to analyse trends in website movement, analyse trends/ search patterns, allow security checks and monitoring as well as investigate issues of online fraud, hacking or any other issue requiring investigation. Finance Hub will not use your IP addresses or reveal it to a third party except in the case of security, inappropriate behaviour or fraud activities.
Collection of User Information
The personal information that you may be asked to provide shall be collected and processed to allow Finance Hub to conduct its business, to inform you and to make available products/ services that may be of interest to you and for the development/ collation of statistics.
The information you provide may be used to contact you whenever necessary for the purposes of any changes to the website and its functions, services being offered, or for any other purposes necessary.
Minors Privacy
Finance Hub does not intentionally or knowingly accumulate information from minors under the age of 18 and always encourages parents, elders or guardians to monitor minors' online interests and activities.
Sensitive Data
Finance Hub will obtain user data for the purposes of credit processing and for the purposes of obtaining data that is not subject to identification or credit assessment purposes.
Sensitive information or any other type of personal data (such as data revealing political opinions, religious beliefs, health or other matters) will not be sought unless reasonably required for the purposes of business or requirement by law through the website. If such a situation does arise then Finance Hub will obtain the data with your consent (unless obtaining such data without your consent is required by law). Please note that, by providing Finance Hub with unsolicited sensitive personal data you (explicitly) consent to us using those data as described above.
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.
If you believe that the information we have is inaccurate or not current, you may contact us. Refer to the Contact Us section below.
In the event of a data breach, we will promptly notify affected users and take appropriate measures to mitigate any potential harm. Our incident response plan includes steps to identify, contain, and resolve the breach, as well as to prevent future incidents.
Cookies
As a common feature of web navigation with other websites, data may be stored by cookies. Cookies are text files that a website can transfer to your computer's hard drive for record keeping. Cookies will only identify your computer when you visit a website that enable its use. The information is stored in a secure and encrypted cookie on your hard disk and contains information that you choose to provide.
Such information may help you browse the Finance Hub Portal much easier by storing information about your preferences. While cookie settings may depend on the browser used, you are entitled to accept or deny any cookies. Denying cookies may prevent you from using some or all of the services provided on the website that requires cookies.
Products and Services
Information provided on this website is generally about Finance Hub’s product and offerings. The information does not constitute an offer by Finance Hub and is subject to conditions and, appropriate fees and charges may apply.
The “apply for a loan” allows customers to submit basic information to allow Finance Hub to understand the nature of your request and provide further assistance. All applications made through the use of this website is subject to standard credit assessment by Finance Hub through its normal and usual processes.
Calculators
The calculator on this website is intended to provide you estimates on your repayment, eligibility and the costs of borrowing. The calculator available for use on the website does not constitute an offer to you, for borrowing. The interest rate and fees/ charges may be subject to change at any time. Therefore, the conditions and appropriate fees/ charges may be applied appropriately at the time of loan approval should the application reach such a stage.
Accuracy of Information
Finance Hub has made every reasonable effort to ensure that the appropriate information has been provided on this website. This does not guarantee the accuracy, usefulness or authenticity of the information provided. Because of this, Finance Hub takes no liability for any damages that may result from either the ability or inability to use the information provided on this website. This information is also subject to change at any point in time without any prior notification.
Emails
We will record any email received from you which shall only be used for the purpose intended and shall not be used for any other purpose or disclosed to a third party (unless required by law) without your consent. However, your email may be monitored by Finance Hub for security reasons.
Third-Party Privacy Policies
This Privacy Policy is not applicable to other websites or advertisers, even if we may be linked to their websites. We recommend that you read and understand the Privacy Policy of the respective third-party concerned.
Changes to this Policy
Based on our commitment to ensure data privacy and superior online customer service, we may need to update our Privacy Policy from time-to-time. We encourage you to read this Privacy Policy from time-to-time. We will notify you of any changes to this Privacy Policy by posting the new Privacy Policy on the website. The changes that may be made to any Privacy Policy available on our website at any point in time shall be considered the prevailing and effective Privacy Policy.
User Responsibilities
Every user is entitled to any and all applicable data protection rights in Fiji and/ or any other relevant jurisdiction. As a user of the website, you are responsible for your own online safety and privacy. It is important that:
Contact Us About Privacy
Should you become aware of any on-going problems or have any concerns with our website or this Privacy policy then, please contact us on 5884 or email us on bula@financehub.com.fj.